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Mobile devices allow employees to connect, create, consume and control

October 11, 2012

By Dror Orbach

Can you remember a time when you didn’t rely on your mobile device to help you with your work? Many people can’t, even though this evolution is still fairly new. The fact is, a significant number of us now use mobile devices not only to communicate, but also to interpret data, interact with business applications and share a variety of information through wireless media. A new report called “Key Considerations for Successful Adoption of a Mobile Platform” (http://goo.gl/uBjp2) by Jorge García, analyst with TEC Research, explores this new generation of employees and consumers and discusses their impact on traditional business models.

In the report, García says that organizations all over the world have come to rely on mobile devices such as smartphones, tablets, netbooks and laptops to conduct their daily business activities. He quotes findings from a recent survey of business decision makers conducted by the Yankee Group:

• 23% manage a workforce of which 10% uses mobile devices extensively

• 20% manage a workforce of which 18% uses mobile extensively, and

• 30% manage a workforce of which 30% uses mobile extensively

García is the first to point out that these figures may not seem impressive at first glance. However, what is significant is how quickly the reliance on mobile devices is increasing in the workplace, for everything from answering email to accessing VPNs and CRM systems.

With this increased usage and complexity, users are demanding that their employers look beyond providing “baseline” mobile applications, and many are currently falling short of realizing the potential of mobile applications have, and their ability to transform a business.

While he admits there’s no silver bullet for creating mobile applications, he says at the very least that most organizations should start developing tools to facilitate heterogeneity across devices, platforms, technology, standards and data sources.

Does your organization have a comprehensive mobile strategy in place?

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